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Refund policy
- Goods once sold cannot be returned/refunded/replaced until there is a major damage to the product that has occurred during shipment. A replacement can be considered in case of severe damage only if complete video is taken right from unpacking the courier bag till the product is taken out and functionality checked without pause and cut and shared with us within 24 hours of delivery. While returning the item, you will be responsible for the shipment, all related costs, and risks related to the return shipment.
- To avoid many fake cases, we have taken necessary steps. We expect your kind cooperation.
- We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
- The item may be damaged during transit.
- For Prepaid COD orders we an amount of 99/- which is to be paid while placing the order is non-refundable.
- In only such cases as given above, provided proper evidence (video) we will replace the item if the product is available with us in stock else, we will give store credit you can purchase any other thing, provided that the unboxing video is shared and request for replacement / return of item is made within the stipulated timeframe which is 24 hrs of receiving the parcel.
- For replacements of the product in case of the reason as mentioned above, if return pickup not available from our side, you must be able to courier it back within 48 hours of receiving the package. We recommend that while returning an item, pack the product in same condition, we can assure the replacement once it is received in same condition we sent. If you are shipping back, we reimburse upto Rs. 80/- on submission of courier receipt, so kindly try to send back to us through INDIA POST or any reliable courier service.
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